{"id":806,"date":"2017-03-20T07:17:22","date_gmt":"2017-03-20T07:17:22","guid":{"rendered":"http:\/\/demo.themeftc.com\/woo_karo\/store\/\/?page_id=806"},"modified":"2018-01-09T08:27:05","modified_gmt":"2018-01-09T08:27:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fromcroatiawithlove.net\/hr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1502078787308{margin-top: 15px !important;margin-bottom: 20px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Kako naru\u010diti na\u0161e proizvode?&#8221; css=&#8221;.vc_custom_1515486140567{margin-bottom: 0px !important;}&#8221;]Na\u0161e proizvode mo\u017eete naru\u010diti na sljede\u0107e na\u010dine:<\/p>\n<ul>\n<li>preko telefona na: <strong>+385 (0) 1 6199 368<\/strong><\/li>\n<li>preko mobitela na: <strong>+385(0) 91 7910 477<\/strong><\/li>\n<li>po\u0161aljite nam mail na <a href=\"mailto:info@hippygarden.com\">info@hippygarden.com<\/a> i odmah \u0107emo dogovoriti narud\u017ebu.<\/li>\n<\/ul>\n<p>Naru\u010dene proizvode mo\u017eete preuzeti osobno u Masarykova ul. 5, 10000, Zagreb ili Vam \u0161aljemo po\u0161tom u najkra\u0107em roku.<\/p>\n<p>&nbsp;<\/p>\n<p>.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1498209422486{margin-bottom: 20px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Politika privatnosti&#8221; css=&#8221;.vc_custom_1515486243165{margin-bottom: 0px !important;}&#8221;]HIPPY GARDEN, HIPPY d.o.o. se obavezuje pru\u017eati za\u0161titu osobnim podacima kupaca, na na\u010din da prikuplja samo nu\u017ene, osnovne podatke o kupcima\/korisnicima koji su nu\u017eni za ispunjenje na\u0161ih obveza; informira kupce o na\u010dinu kori\u0161tenja prikupljenih podataka, redovito daje kupcima mogu\u0107nost izbora o upotrebi njihovih podataka, uklju\u010duju\u0107i mogu\u0107nost odluke \u017eele li ili ne da se njihovo ime ukloni s lista koje se koriste za marketin\u0161ke kampanje. Svi se podaci o korisnicima strogo \u010duvaju i dostupni su samo djelatnicima kojima su ti podaci nu\u017eni za obavljanje posla. Svi djelatnici HIPPY GARDEN, HIPPY d.o.o. i poslovni partneri odgovorni su za po\u0161tivanje na\u010dela za\u0161tite privatnosti.<\/p>\n<p>Hippy Garden odjel: <a href=\"mailto:customerservice@hippygarden.com\">customerservice@hippygarden.com<\/a><\/p>\n<p><strong>Koje informacije sakupljamo?<\/strong><br \/>\nSakupljamo informacije koje nam ostavite u formi narud\u017ebe kako bi se ista mogla i ostvariti.<\/p>\n<p><strong>Za \u0161to koristimo informacije koje nam ostavite?<\/strong><br \/>\nInformacije koje ostavite koristimo kako bismo mogli napraviti narud\u017ebu te Vas kontaktirati radi daljnih koraka i zaklju\u010dno poslati kupljene artikle.<br \/>\nHippy Garden odjel: <a href=\"mailto:customerservice@hippygarden.com\">customerservice@hippygarden.com<\/a><\/p>\n<p><strong>Koristimo li kola\u010di\u0107e (cookies)?<\/strong><br \/>\nDa, koristimo ih kako bismo zapamtili sadr\u017eaj Va\u0161e ko\u0161arice i omogu\u0107ili kreiranje narud\u017ebe.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1498209434459{margin-bottom: 20px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Dostava&#8221; css=&#8221;.vc_custom_1515486338326{margin-bottom: 0px !important;}&#8221;]Dostava naru\u010denih proizvoda obavlja se svakoga radnog dana. <strong>Rok isporuke<\/strong> za proizvode kupljene preko \u201dFrom Croatia With Love\u201d internet trgovine je najranije 48 sati za kopneni dio Hrvatske nakon \u0161to kupac bude kontaktiran od strane na\u0161ih djelatnika i svih temeljno utvr\u0111enih uvjeta vezano za dostavu. <strong>Nakon zaprimljene narud\u017ebe<\/strong>, kupac \u0107e biti kontaktiran od strane na\u0161ih djelatnika u roku 24 h. Ukoliko zaprimimo obavijest da transakcija iz bilo kojeg razloga nije autorizirana, dostava se odga\u0111a do autorizacije transakcije.<\/p>\n<p>&nbsp;<\/p>\n<p>Za kupce \u201dFrom Croatia With Love\u201d internetske trgovine<strong> dostava\u00a0za sve narud\u017ebe<\/strong> iznosi 35,00 kn. Tako\u0111er vr\u0161imo i dostavu na otoke, a zbog prirode dostave na otoke o cijenama i rokovima isporuke bit \u0107ete kontaktirani od strane na\u0161eg osoblja.<\/p>\n<p>Ukoliko kupac ima <strong>poseban zahtjev za datum i vrijeme dostave<\/strong>, sve detalje treba navesti u narud\u017ebi. O mogu\u0107nosti ispunjenja zahtjeva \u0107e biti obavije\u0161ten telefonom ili elektroni\u010dkom po\u0161tom. <strong>Nedjeljom ne organiziramo dostavu robe.<\/strong><\/p>\n<p>Ukoliko kupac, odnosno primatelj naveden u narud\u017ebi, nije zate\u010den na navedenoj adresi dostave, kupac \u0107e biti obavije\u0161ten telefonom i elektroni\u010dkom po\u0161tom da je neuspio poku\u0161aj dostave robe s upitom \u017eeli li sam preuzeti robu ili \u017eeli ponovnu dostavu. <strong>Svaka ponovljena dostava se napla\u0107uje dodatno<\/strong> u iznosu 35,00kn.<\/p>\n<p>Ukoliko kupac utvrdi da je <strong>naru\u010dio pogre\u0161nu dimenziju<\/strong>, proizvod je mogu\u0107e zamijeniti samo u slu\u010daju ukoliko je proizvod \u010dist, neo\u0161te\u0107en i nekori\u0161ten. U ovom slu\u010daju naplatit \u0107e se ponovljena dostava u iznosu od 35,00 kn.<\/p>\n<p><strong>Za razliku doplate navedenih tro\u0161kova i eventualnu razliku u cijeni<\/strong> kupac \u0107e biti usmeno kontaktiran od strane na\u0161ih djelatnika. Ra\u010dun se kupcu \u0161alje prilikom dostave, a ukoliko to ne bude mogu\u0107e, ra\u010dun \u0107e biti poslan po\u0161tom na navedenu adresu.[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;faq&#8221; css=&#8221;.vc_custom_1501148298405{margin-bottom: 10px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Uvjeti kupnje&#8221; css=&#8221;.vc_custom_1515486415792{margin-bottom: 0px !important;}&#8221;]Naru\u010dene proizvode mo\u017eete preuzeti osobno u Masarykova ul. 5, 10000, Zagreb ili Vam \u0161aljemo po\u0161tom u najkra\u0107em roku.[\/vc_column_text][\/vc_tta_section][vc_tta_section icon=&#8221;fa-question-circle&#8221; title=&#8221;Uvjeti kupnje &#8211; Na\u010dini pla\u0107anja prilikom kupnje putem web trgovine&#8221;][vc_column_text]Na\u010dini pla\u0107anja prilikom kupnje putem web trgovine su:<br \/>\n1. Karticom teku\u0107eg ra\u010duna \u2013 Maestro\u00ae<br \/>\n2. Kreditnim karticama: American Express\u00ae, MasterCard\u00ae, Visa, Diners, Discover<br \/>\n3. Op\u0107om uplatnicom ili internet bankarstvom<br \/>\n4. Gotovinom \u2013 pouze\u0107em (po primitku po\u0161iljke)<\/p>\n<p>Izjava o sigurnosti<br \/>\nT-Com Pay Way primjenjuje najmodernije standarde u za\u0161titi podataka \u2013 Secure Socket Layer (SSL) protokol sa 128-bitnom enkripcijom podataka i MD5 algoritam. ISO 8583 protokol osigurava da se razmjena podataka izme\u0111u T-Com sustava i autorizacijskih centara karti\u010dnih ku\u0107a obavlja u privatnoj mre\u017ei, koja je od neautoriziranog pristupa za\u0161ti\u0107ena dvostrukim slojem \u201cvatrozida\u201d (firewalla).<\/p>\n<p>Kod pla\u0107anja putem internetskog bankarstva, na svoju e-mail adresu \u0107ete dobiti predra\u010dun sa svim podacima potrebnim za uplatu, uklju\u010duju\u0107i broj ra\u010duna na koji treba uplatiti sredstva. Uplatu mo\u017eete izvr\u0161iti kori\u0161tenjem internet bankarstva ili putem uobi\u010dajenih na\u010dina pla\u0107anja \u2013 banke, po\u0161te, Fine ili sl. Po zaprimljenoj uplati, dobavlja\u010d isporu\u010duje upla\u0107ene proizvode.Pla\u0107ene narud\u017ebe mogu se preuzeti i osobno na lokaciji trgovine tvrtke<\/p>\n<p><strong>HIPPY GARDEN<\/strong><br \/>\n<strong>Masarykova 5 <\/strong><br \/>\n<strong>10 000 Zagreb<\/strong><br \/>\n<strong>Hrvatska<\/strong>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1502078787308{margin-top: 15px !important;margin-bottom: 20px !important;}&#8221; el_class=&#8221;faq&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;Kako naru\u010diti na\u0161e proizvode?&#8221; css=&#8221;.vc_custom_1515486140567{margin-bottom: 0px !important;}&#8221;]Na\u0161e proizvode mo\u017eete naru\u010diti na sljede\u0107e na\u010dine: preko telefona na: +385 (0) 1 6199 368 preko mobitela na: +385(0) 91 7910 477 po\u0161aljite nam mail na info@hippygarden.com i odmah \u0107emo dogovoriti narud\u017ebu. Naru\u010dene proizvode mo\u017eete preuzeti osobno u Masarykova ul. &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.fromcroatiawithlove.net\/hr\/faq\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;FAQ&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-806","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/pages\/806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/comments?post=806"}],"version-history":[{"count":4,"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/pages\/806\/revisions"}],"predecessor-version":[{"id":2357,"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/pages\/806\/revisions\/2357"}],"wp:attachment":[{"href":"https:\/\/www.fromcroatiawithlove.net\/hr\/wp-json\/wp\/v2\/media?parent=806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}